Frequently Asked Questions
Common questions about delivery, payment and ordering.
What is the cutoff time for same-day flower delivery?
Orders placed before 18:00 (6:00 PM) are hand-delivered on the same day across Nicosia, Kyrenia, Famagusta, Iskele, Guzelyurt, and Lefke by our dedicated couriers.
Which payment methods do you accept?
We accept all domestic and international Visa, Mastercard, and Troy credit/debit cards with 256-Bit SSL and 3D Secure encryption. Bank wire (EFT) and cash on delivery are also supported.
How do you guarantee flower freshness and bouquet quality?
Our flowers are freshly sourced from wholesale auctions daily and arranged on-demand by master florists. We provide a 100% freshness and satisfaction guarantee on every delivery.
Can I add a personalized gift note? Can I send flowers anonymously?
Yes! You can add a complimentary custom greeting note at checkout. You can also choose to send the bouquet anonymously for a delightful surprise.
How can I track my order status in real time?
You will receive real-time notifications via WhatsApp and SMS when your bouquet is prepared, out for delivery, and completed. You can also track it on our 'Track Order' page.
Can I add chocolates, birthday cakes, or teddy bears to my bouquet?
Absolutely! You can complement your bouquet with artisanal chocolates, fresh birthday cakes, plush teddy bears, and festive helium balloons.