Terms of Service
By using our site and placing orders you agree to the following terms.
Orders and payment
An order is confirmed when payment is successfully received. Prices are shown in TRY; taxes and delivery fees are stated at checkout. Incorrect address or contact details are the customer's responsibility.
Delivery
Delivery date and time slot are selected at checkout. Same-day delivery depends on product, city and order time. Delays due to weather, traffic or force majeure will be communicated.
Cancellation and refunds
Orders not yet in preparation may be cancelled. Due to the perishable nature of flowers, cancellations after preparation may not be accepted. For quality issues contact support within 24 hours with a photo.
Limitation of liability
Images are representative; seasonal flowers may vary slightly. To the extent permitted by law we are not liable for indirect damages. Cyprus law applies to disputes.
Last updated: June 2026